![]() ![]() Salesperson instructions: Guidance for the salesperson role in practice scenarios.Client Role instructions: When role-playing with a colleague, friend or family member (recommended), this section gives direction for playing the part of the client in specific practice scenarios.Role-Playing Scenarios: A series of interactions between client and salesperson.Understand the customer's REAL questionĮach set includes the following components:.Move from "salesperson" to trusted business advisor in the eyes of their clients.Who should use the Helping Clients Succeed Salescards? Sales professionals who wish to: ![]() On every Mac, you can press the 'Shift' + 'Command' + '5' keys or launch the Screenshot tool through Launchpad. The Helping Clients Succeed Salescards include role-based practice scenarios between client and salesperson that can be modified to best align with a salesperson's specific area of focus. There are different ways to bring up the macOS Screenshot tool. Press Command + Shift + 5 to open the built-in Screenshot app on macOS Mojave and later. You can also create your own examples specific to your industry, products or solutions. The typical client interaction examples on these easy-to-use practice cards will prepare you to use the world-class sales skills we teach in our Helping Clients Succeed series. At FranklinCovey, we believe that sustained practice is key to turning what you’ve learned into performance excellence.
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